ALBINA
VOLKOVA

LIFT Academy

• ▸Delivered Part 141 primary, instrument, and commercial instruction across single and multi-engine platforms
• ▸Issued FAA endorsements and prepared students for successful private, instrument, and commercial checkrides
• ▸Led structured ground and flight briefings emphasizing ADM, risk management, and standardized procedures
• ▸Maintained a professional, safety-first training environment aligned with the academy's standardization manual

Weko Family Services / Embrace Family Services

• ▸Provided front-line crisis response and de-escalation for families, youth, and individuals in high-stress situations
• ▸Built individualized service plans by coordinating across community resources, schools, and clinical providers
• ▸Conducted supervised family interactions to safeguard child welfare and document parental progress
• ▸Authored detailed case notes and reports used in court, agency, and inter-disciplinary case reviews

New York City College of Technology

• ▸Tutored undergraduate students one-on-one and in small groups across algebra, calculus, and statistics
• ▸Designed targeted practice sets that improved exam outcomes and course retention
• ▸Mentored students toward STEM pathways through approachable, confidence-building instruction

Hospitality, New York, NY

• ▸Delivered high-volume food and beverage service in fast-paced NYC venues with consistently strong guest reviews
• ▸Built repeat-customer relationships through attentive communication, problem-solving, and a calm service style